Practice Test Question Review

SalesforceBen Exam

  • Roll-up summary fields are read only
  • A record has to be created on object B once a certain criteria on object A has been met. How?
    • Lightning Process on Object A
  • What represents the correct syntax to display first name from global variable user in a formula field?
    • $User.FirstName
  • Which formula to trigger a workflow would satisfy the requirement that a checkbox be automatically ticked if annual revenue is greater than a million?
    • AnnualRevenue > 1000000
  • What is true about Social Networks in Salesforce?
    • You must login with your own personal social network account to work with social accounts
  • How can users analyze how many open cases there are each day over a period of time?
    • Analytic Snapshot
  • Which Formula function can return a value based on more than two different field values?
    • CASE statement
  • A user’s profile does not have any permissions to view a custom object, but the org-wide defaults for the object are Public Read/Write. Will users with that profile be able to access the custom object?
    • No
  • What Action Type is not available when working with Global Actions?
    • Update a Record
  • What can a cross-object formula reference?
    • Parent Only
  • What is not a possible action of Lightning Process Builder?
    • Send an Outbound Message
  • Which of the following are true about Record IDs?
    • Both 15- and 18-character IDs are case sensitive.
  • What is true about Master-Detail relationships?
    • You have to expose the master-detail field on the child object page layout
    • When the parent record is deleted, all child records will be deleted
  • What type of data cannot be imported using the import wizard?
    • Users
  • An organization wants to use Lightning connect and External objects to link to an external database of payment info. If they wish to link this external object to Opportunities, what kind of relationship needs to be created?
    • External Lookup
  • What are the three different custom tabs you can create?
    • Web Tab, Custom Object Tab, Visualforce Tab
  • Standard picklists cannot be controlling or dependent
  • What type of component cannot be added to a Lightning App Builder page?
    • Dashboards
  • What is the max external IDs an object may have?
    • 25
  • In order of execution, what must be taken into account using validation rules and workflows?
    • Validation rules fire before Workflow rules, there fore will not catch any data that does not abide by your Validation rules

Practice Test 1

  • What is true about assigning approval requests to queues?
    • Any queue members can approve or regject an approval request
    • A queue can be used as a delegated approver
  • Managers need to be able to approve travel requests via email. What is true regard email approval responses?
    • Approvers must have the “API Enabled” system permission
  • How can an approval request be triggered?
    • By having a user click on a button or link
    • By submitting the request using a process
    • By submitting the request using Apex
  • The following can be automated using Process Builder: Field Update, Email Alert, Tasks
    • The following cannot be automated using Process Builder: Outbound message
  • When a workflow email should be sent when an opportunity probability is updated to be greater than 75%, what should the evaluation criteria be?
    • When a record is created, and any time it’s edited to subsequently meed criteria
  • There is a requriement to view real-time sales order data stored in SAP within the Salesforce account record. How?
    • Define an external object in Salesforce to access the SAP data
  • The child of a master-detail relationship cannot have an Owner field
  • What operations can be performed directly through the Data Loader GUI?
    • Upload attachments, upload documents and links into content libraries, hard delete records
  • What operations cannot be performed directly through the Data Loader GUI?
    • Export content from content libraries
    • Migrate attachments from source to target org
  • What is most suitable for daily data backups?
    • Data loader command line, NOT data export service
  • If a roll-up summary field exists on the master object in a master-detail relationship, converting the relationship type to a lookup relationship will not be allowed.
  • What does an Admin need to do to ensure field agents can update shipment info when they’re out of the office? IE on mobile?
    • Nothing, the Salesforce mobile app supports standard and custom objects and page layouts created for the destop app
  • In Salesforce mobile, which corresponds to the tabs in the desktop version of a Lightning app?
    • Navigation Menu NOT Navigation Bar
  • Requirement to add an action to Account page in Salesforce mobile to enable creation of cases. Case should be related to the Account. How?
    • Object-Specific Quick Action
    • Mobile Smart Action
    • NOT Standard Action
  • Report needs to examine sales by country with a sub-total at a country level in a report. Type of report?
    • Summary
  • Which are standard capabilities of Lead?
    • Queues can be created to prioritize and assign leads to marketing or sales teams
    • Leads can be automatically assigned to users or queues
  • What is true about person accounts in Salesforce?
    • Person accounts do not have a “Parent Account” field
    • Person accounts do not support the Account Hierarchy feature
    • Person accounts can only be enabled when the Admin logs a case with Salesforce Support
  • An admin is considering a requirement to validate the “Source Country” custom field of the Order object against a list of ISO codes to ensure that the fiueld value is allowed for a particular type of order when saving the record. The ISO codes are individual records stored in the org. Best solution?
    • Validation rule using VLOOKUP -
    • NOT Create an after trigger and validate the value using APEX code
  • Marketing department needs to manage email campaigns and track responses, including number of opens and clicks. They do not need full “Marketing Cloud” functionality now. What is recommennded solution?
    • Use a third party app from AppExchange
  • Profile settings define what can be done with records of different standard and custom objects. User Roles control visibility to records based on role hierarchy.
  • Any account record which has “Type” set to “Internal” needs to be visible to all users. OWD setting for account object is private. Associated contracts and opportunities also need to be visible to everyone. How many sharing rules would be needed for this requirement?
    • One
  • A public group is a collection of users in no particular order, which can be used to represent a cross-department audit team. A sharing rule can be used to share records with a public group.
  • What is true about feed posts and comments?
    • Ability for users to edit their own feed posts is enabled by default
    • Admins can edit any post
    • Record owners cannot always edit their own posts - there are permissions “Edit My Own Posts” and “Edit Posts on Records I Own” that can disallow users editing their own posts.
  • A user wants to be alerted whenever someone @mentions a certain group in Chatter. How?
    • Select “Email on every post” under groups in his Chatter email notification settings
    • Enable “Someone @mentions your group” under Push Notification settings
  • What is true about Chatter Questions?
    • A best answer can be marked for a question
    • Cases can be created from Questions
    • Chatter Questions are available in the Chatter feed, in groups, and in records
  • Which of the following are declarative options available for incorporating lightning components in an application?
    • Adding a custom component to a Lightning page
    • Adding a standard Salesforce component to a Lightning page
    • Adding a 3rd party managed component to a Lightning page
    • NOT adding a Javascript component to a Lightning page
  • An admin needs to invoke a custom report from the account detail page. The report should render values that are specific to the account in context. How can this be achieved?
    • Detail Page Button
    • Detail Page Link
    • URL in both cases would pass the Account ID parameter to the URL: /RedportId/view?fv0={!Account.Id}
  • Page layouts only support 1-column or 2-column layouts for each section. To implement a 3-column layout, a Visualforce page can be created and embedded in to the page layout.
    • Compact layouts are used for configuring record highlight fields and expanded lookup cards.
  • Lookup filters can be either required (available lookups always limited by criteria) or optional (user can remove filter)

Practice Test 2

  • What can be used to model a many-to-many relationship between two custom objects?
    • Junction object, Master-detail relationship
  • When adding a custom object to an unmanaged package, the following are also added to the object:
    • Custom fields, page layouts, related triggers
  • What is true regarding Chatter Questions?
    • Cases can be created from Questions,
    • Chatter Questions is available in the Chatter feed, in groups, and in records
    • A best answer can be marked for a
  • What is true about the Salesforce mobile app’s navigation menu?
    • The order of the items can be selected by the user
    • The first item in the Salesforce Navigation list becomes the mobile app landing page
  • What can be utiliozed for automated batch operations such as nightly scheduled data extractions?
    • Run Data Loader from the command line
  • Which of the following are true about relating Tasks and Events to other objects?
    • Cases are associated via the WhatId
    • Leads are associated via the WhoId
    • Accounts are associated via the WhatId or
  • Salesforce recommoends using Flows only if the functionality cannot be achieved by Process Builder or when a require is too complex for it
  • How can you prevent a field (Loan_Rate__c) from changing after it is initially saved?
    • Validation rule: AND( NOT ISNEW(), ISCHANGED(Loan_Rate__c) )
  • A change set can be moved between which types of orgs?
    • A Sandbox and the associated Production org
    • Any 2 Sandboxes that belong to the same Production org
  • Which of the following action types can be used to define global quick actions?
    • Create a record, Log a call, Invoke Visualforce page
  • There is a requirement to send the contact email address to an external system with a SOAP endpoint, three days after contact creation. What can meet this requirement?
    • Workflow
  • A full copy sandbox is ideal for performance tests because it is a replica of the entire production org.
  • What function can be used in a formula to replace http: with https
    • SUBSTITUTE
  • An external system is being used for managing support tickets and a complex report chart that shows info about tickets is desired. What Visualforce features can be used to build this report?
    • Visualforce Charting, Visualforce Page
  • Search layouts are ordered groups of fields that are displayed when a record is presented in a particular context, such as in search results, a lookup dialog, or a related list.
  • In workflow rules, field update actions are executed first, followed by other actions, but otherwise the order in which individual actions and types of actions are executed is not guaranteed. Workflow rules apply to a single object.
  • “Fiscal Year Settings” cannot be deployed with the metadata API and changes must be made manually.
  • External Objects: sharing is not supported, but the data can be made available in real-time and on demand. External objects are ideal if there is a large amount of external data but users need to access only a small amount at a time.
  • Purpose of staging step in application lifecycle:
    • Stress and performance testing, final regression testing, test deployment
  • How can details of three different objects be displayed on a single page?
    • Create a Visualforce page with three columns for the three objects
    • Create a Lightning record page using a template with three regions - use the “Record Detail” component for the primary record and a “Related Record” for the details of the related records using the other two regions.
  • Custom fields are not automatically added to page layouts when custom fields are added to an object using the Schema builder
  • Standard Email-to_Case functionality can only map the email subject to the case subject and the email body to the case description. A custom email handler would be required to parse emails to populate other fields.
  • Formula and Text (Encrypted) fields cannot be changed to another data type. Text
  • A printable PDF with data from multiple objects could currently only be generated using Visualforce. A report can only be exported to XLS and CSV formats.
  • An image (stored in documents) can be displayed conditionally using a formula field that uses the IMAGE() function
  • Dynamic Approval Processes is one that uses Apex to populate the value of a user lookup field on the submitted record by referencing a matrix of values record in a custom object.
  • A developer wants to open a report from the campaign page and filter the report by the name of the campaign. What’s the most efficient way to accomplish this?
    • Use a custom link using the URL of the report: https:....lighting/r/Report00O0I00000ATlOMUA1/view?fv0={!Campaign.Name}