Business Analyst

Notes by Exam Topic

Some content in this section taken from Salesforce’s Certified Business Analyst Exam Guide.

Some notes and links below were taken from the Prepare for Your Salesforce Business Analyst Credential Trailmix as it existed in July-September, 2022. Other notes are taken based on content from Mike Wheeler’s Salesforce video courses.


Customer Discovery: 17%

Collaboration with Stakeholders: 24%

Business Process Mapping: 16%

Requirements: 17%

User Stories: 18%

User Acceptance: 8%

Notes and links below taken from the Salesforce Business Analyst Certification Prep Trailhead module as it existed in September, 2022


  • Certification Exam Failed 9/17/2022 (Received 68%, Pass Threshold 72%)