Salesforce Business Analyst - Introductory Videos

Salesforce Certified Business Analyst Course Introduction (1)

  • Exam passing score updated to 72% (originally 62%)
  • Course is not intended for beginners - should have some Salesforce platform knowledge before taking this exam

Salesforce Certified Business Analyst Exam Guide (2)

  • “Collaboration with Stakeholders” knowledge area section accounts for nearly a quarter of the available points
  • “Battling scope creep” shows up as a learning objective under several of the Salesforce knowledge areas - very important

Trailmix - Prepare for Your Salesforce Business Analyst Credential (3)

  • Mike Wheeler’s course does not follow the exact order of the Prepare for your Salesforce Business Analyst Credential, but it does reference each of the modules
  • There’s a lot of “theory” that needs to be learned in this Mike Wheeler course, which is different from many of his courses
    • Will be some reading
    • Will be some external tools that Mike demos

Salesforce Admin Skills Kit (4)

  • Salesforce Admin Skills Kit contains a list of 14 skills that Salesforce thinks strong admins should have
    • Communication, Problem Solving, Attention to Detail, Learner’s Mindset, User Management, Security Management, Business Analysis, Data Analysis, Data Management, Designer’s Mindset, Change Management, Process Automation, Product Management, Project Management
      • Note Business Analysis is one of them
    • Shows how each of the skills would show up on a resume and a job listing
    • Includes some resources about learning more about each skills

Signing Up for a Free CRM Analytics-enabled Developer Edition Org (5)

  • 3rd user and 10x storage of normal Trailhead orgs when you use a CRM Analytics enabled Developer Edition