Salesforce Business Analyst - Introductory Videos
These notes were taken while studying using Mike Wheeler's Salesforce Courses.
Salesforce Certified Business Analyst Course Introduction (1)
- Exam passing score updated to 72% (originally 62%)
- Course is not intended for beginners - should have some Salesforce platform knowledge before taking this exam
Salesforce Certified Business Analyst Exam Guide (2)
- “Collaboration with Stakeholders” knowledge area section accounts for nearly a quarter of the available points
- “Battling scope creep” shows up as a learning objective under several of the Salesforce knowledge areas - very important
Trailmix - Prepare for Your Salesforce Business Analyst Credential (3)
- Mike Wheeler’s course does not follow the exact order of the Prepare for your Salesforce Business Analyst Credential, but it does reference each of the modules
- There’s a lot of “theory” that needs to be learned in this Mike Wheeler course, which is different from many of his courses
- Will be some reading
- Will be some external tools that Mike demos
Salesforce Admin Skills Kit (4)
- Salesforce Admin Skills Kit contains a list of 14 skills that Salesforce thinks strong admins should have
- Communication, Problem Solving, Attention to Detail, Learner’s Mindset, User Management, Security Management, Business Analysis, Data Analysis, Data Management, Designer’s Mindset, Change Management, Process Automation, Product Management, Project Management
- Note Business Analysis is one of them
- Shows how each of the skills would show up on a resume and a job listing
- Includes some resources about learning more about each skills
- Communication, Problem Solving, Attention to Detail, Learner’s Mindset, User Management, Security Management, Business Analysis, Data Analysis, Data Management, Designer’s Mindset, Change Management, Process Automation, Product Management, Project Management
Signing Up for a Free CRM Analytics-enabled Developer Edition Org (5)
- 3rd user and 10x storage of normal Trailhead orgs when you use a CRM Analytics enabled Developer Edition